Privacy Policy

Welcome to MBIXA. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party payment providers)

Order Information

Products purchased
Order history
Transaction details

Technical Information

IP address
Browser type and version
Device information
Website usage data
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and updates
Improve our website, products, and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails and marketing communications (you may opt out at any time)

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties, including:

Payment processing providers
Shipping and delivery partners
Website hosting and technology service providers
Legal authorities when required by law

These third parties are only permitted to use your information as necessary to provide services on our behalf.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website traffic
Enhance your shopping experience

You may choose to disable cookies through your browser settings, although some features of the website may not function properly.

6. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Request information about how your data is used

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites.

8. Children's Privacy

MBIXA does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.